Chat and inquiry cards

Press Chat on a service or business page to write to that branch. You need an account with a confirmed e-mail address.

One chat per branch

You have one chat with each branch. If you ask about another service of the same branch, the same chat continues. All your chats are in My account → My chats.

Inquiry cards

When you start from a service, Gawazy offers an inquiry card: the service, branch and price, plus details you may add (date, number of guests…). Nothing is sent until you press Send inquiry. The card keeps the price shown at that moment and is marked Inquiry only — not a confirmed reservation.

Messages and photos

• You can edit or delete a message for 15 minutes.
• You can send up to 5 photos per message. Photos are kept for 180 days.
• The business sees your name and your messages. It sees your phone number only if you write it or choose to share it.

In the Gawazy app

On a service, offer or business page tap Chat with the business. From a service the inquiry card opens first: fill in what you like and tap Send inquiry, or Not now. Your chats are in Account → My chats. Without a connection your message waits as "Sending…" and goes out by itself when you are back online, only once. Press and hold your own message to edit or delete it within 15 minutes; ⋯ at the top lets you report or block.

Privacy and safety

Gawazy staff do not read chats. Only if a chat is reported can a trained reviewer open the reported part, for a limited time, and this is recorded. Use Report or Block in the chat if a business behaves badly.