Your business in the Gawazy app

Sign in to the Gawazy app with your business account and two more tabs appear: My listings and Chats. Everything you do as a customer stays the same.

Your business in the Account tab

Account → Your business shows the business you are working on and your role in it. If your account owns or belongs to several businesses, tap the business and choose another one; the tabs then show that business. From here you also open your listings, your chats, Statistics (views, calls, WhatsApp, shares and inquiries for the last 7, 30 or 90 days) and the storage meter. See Several businesses on one account and Statistics and exports.

Listings and photos

My listings shows every listing with its status, and the reason when our team did not accept it. Tap New listing to write one: type, category and its details, title and description, price and the places where you offer it. It is saved as a draft. Open a listing to:

• Take a photo with the camera or Choose from photos. The first photo is the cover: tap another photo to make it the cover, or to remove it. New photos of a published listing are checked by our team; customers keep seeing the approved ones until then. Photos count towards the business's storage, see Photos, videos and your storage.
• Edit texts, price and details. Changes to a published listing are checked by our team; customers keep seeing the approved version until then.
• Send for review, Pause or Resume, Archive or Restore, and Duplicate.

Prices per branch are set on gawazy.com (vendor portal).

Offers

Account → Your business → Offers lists your offers. New offer makes a price cut, a bundle or a gift on one of your published listings, from a start day to an end day at most 30 days later, for every branch or the ones you tick. Add photos if you like, then Send for review. A published offer cannot be changed: End offer and make a new one. See Creating offers.

Latest work and stories

Account → Your business → Latest work: write a post, add up to 10 photos and videos (videos up to the length and size shown, from the camera or your phone), tick that you own them or may publish them, then Publish. See Latest work posts.

Account → Your business → Stories: a story is text on a colour, a photo or a short video, shown for 12 hours. The screen shows your story slots in use and, when all are in use, when the next one frees up; a deleted story keeps its slot until its 12 hours end. Keep a story on your page with Keep as a highlight. See Stories and story slots.

Chats with customers

Chats lists your customers' chats with your branches, newest first, with a filter per branch. You see the customer's name and messages; their phone number only if they write it. Answer with text or up to 5 images; your own messages can be edited or deleted for 15 minutes. An inquiry card is only an inquiry, not a confirmed reservation. If your role is Viewer, you can read chats but not answer. See Your chat inbox and inquiry cards.

What stays on the website

Sponsored placements, banners and storage plans are bought on the gawazy.com website, never in the app. Team members, branches, the business profile and exports (Excel, PDF) are also managed on the website.