Contacting the Gawazy team
Open a support request and follow the answer.
Updated October 16, 2026
Did not find the answer here? Write to the team:
- Sign in and open My account → Help and support.
- Press New request, choose a topic, and write a subject and your message.
- Press Send.
The team answers in the request and by e-mail. Follow your requests under My requests; their status shows Open, Being handled, Resolved or Closed. You can reply until the request is closed, and open a new one at any time.
Problems with a business's service, price or agreement are between you and the business; the team can act on rule breaks you report (Reports and blocking).
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